How quickly will you ship my order?

Most orders are packed in time for the next courier pick-up. This is not always possible, either when order volumes are very high, or when orders are placed too near to the courier pick-up time.

Delays may occur if we need to discuss your order with you before shipping.

Our courier collection is at 4pm, Monday to Friday.

How can I track my order?

Once your order has shipped, you will receive a shipping notification email with your tracking information. If you have not received one, please check that your email software has not moved the email to a spam or promotions folder. If you cannot find it, you could search for “League of Brewers: Shipment” in your emails.

You can also log in to your account and see your order status as well as your tracking information.

If you cannot find the email and do not have an account, please contact us and we can provide you with your tracking number.

Once you have your tracking number for your order you can check the status of your shipment by going to the Aramex tracking page, and entering your tracking number.

What should I do if my order is late?

After tracking your order, if you believe your order is significantly delayed, or you believe the tracking information is incorrect, you can submit an enquiry directly with Aramex and you will receive an Aramex enquiry number. They will then contact you and try to resolve the problem.

What should I do if my order is lost or I haven't heard back from Aramex?

If Aramex has lost your parcel, or have not gotten back to you about your enquiry, you will need to contact us. Please provide us with your tracking number and your Aramex enquiry number, and we will escalate the problem directly with Aramex. If your parcel is deemed lost by Aramex, we will contact you to arrange a replacement or refund.

Do you ship international?

Currently we do not ship international orders except by prior agreement.