If you have any questions about shipping and tracking your order, please see our Shipping FAQ.
There are several other ways for you to contact us:
- By email, to [email protected] Please include your phone number so we can call you if that's easiest
- By calling on 0204 133 1383 during shop hours. Customers in-store will need to take priority
- By dropping by during our opening hours at
14 Vivian Place
Nelson, 7010
New Zealand
(just past the big yellow robot by the recycling centre)
Alternatively, you can fill out one of the following forms, and we will be in touch.
For help with brewing beer, click here.
For help with kegging, click here.
For help with distilling, click here.
Please note our temporary change of hours from 26th July 2025
Monday: SHOP CLOSED (online orders processed - no pickups or in-store sales)
Tuesday: 10.30am - 5pm
Wednesday: 10.30am - 5pm
Thursday: 10.30am - 5pm
Friday: 10.30am - 5pm
Saturday 10.00am - 12pm
CLOSED ON PUBLIC HOLIDAYS
We look forward to helping you in any way we can.
