Who are League of Brewers?
A small team of passionate home-brewers based in Nelson, NZ - stocking ingredients, equipment and consumables for beer, wine, spirits, cider, kombucha, fermented foods, and more.
Frequently Asked Questions
About us
Where is your shop located?
14 Vivian Place, Nelson 7011 (just past the big yellow robot by the recycling centre).
What are your shop hours?
Monday: Closed. Tuesday to Friday 10.30am–4pm, Saturday 9am–1pm.
Do you offer brewing advice?
Yes - email service@leagueofbrewers.co.nz or call 0204 133 1383 during shop hours.
Shipping
Can I click & collect?
Yes. Select "Pick up in shop" at checkout and wait for a ready-to-collect
notification before coming in. Please note the physical store is closed on
Mondays.
How quickly will you ship?
Most orders are packed in time for the next courier pick-up (Mon-Fri 4pm). This is not always possible, either when order volumes are very high, or when orders are placed too near to the courier pick-up time.
Delays may occur if we need to discuss your order with you before shipping.
How do I track my order?
Once your order ships you'll receive a tracking email. Check spam or search "League of Brewers: Shipment". You can also log in to your account.
Once you have your tracking number for your order you can check the status of your shipment by going to the courier tracking pages and entering your tracking number.
Post Haste Tracking
Please note when using the tracking, ensure you select Customer Printed Labels (incl. Despatch IT Labels) and enter 2047194 in the Company A/C field and your tracking number in the Consignment Number field.
What should I do if my order is late?
After tracking your order, if you believe your order is significantly delayed, or you believe the tracking information is incorrect, you can submit an enquiry directly with the courier company.
Aramex - submit an enquiry and you will receive an Aramex enquiry number. They will then contact you and try to resolve the problem.
Post Haste - please contact your local branch and a Customer Service Representative will be able to assist you. Please ensure you have your tracking number handy
NZ Post - complete a parcel enquiry, selecting “my item has not been delivered” as your enquiry type
Mainfreight - please contact your local branch and a Customer Service Representative will be able to assist you. Please ensure you have your tracking number handy
Team Global Express - complete the contact form to contact the New Zealand Customer Assist team
What should I do if my order is lost?
If the courier has lost your parcel, you will need to contact us. Please provide us with your tracking number and your enquiry number (if relevant), and we will escalate the problem directly with the courier company. If your parcel is deemed lost, we will contact you to arrange a replacement or refund.
Do you ship internationally?
Not currently, except by prior agreement. Get in touch to discuss.
Products
I'm a beginner, where do I start?
Browse our complete starter kits for beer, wine and cider. Get in touch for personalised advice, or check our YouTube channel for inspiration.
Do all-grain kits come pre-milled?
Yes. Grain is freshly milled after your order is placed. If you have your own mill, let us know in the "Malt Preferences" in the checkout and unselect "Mill the grain".
Do you sell replacement parts?
Yes - we sell a wide range of fittings, seals, and brushes and many other replacement parts for your gear.
Do you sell distilling equipment?
Yes - stills, accessories, spirit bottles, filters, fermenters, and a full range of essences. Home distilling for personal use and gifting is completely legal in NZ.
Can I order something you don't stock?
We're always looking to add new products. Contact us and we'll look into it.
What brands do you stock?
Grainfather, Wyeast, White Labs, Lallemand, Gladfield, Mangrove Jack's, Still Spirits, Kegland, WilliamsWarn, and many more. Browse the full brand list on our website.
I have a technical equipment question. Can you help?
Definitely. We're brewers ourselves. Email service@leagueofbrewers.co.nz (include a phone number) or call 020 4133 1383 during shop hours.
Can I buy a gift for someone else?
Yes - we stock homebrew gift sets and starter kits that make great presents.
You can also purchase a gift card or store credit if you'd like to let them choose their own gear.
If I order more than one type of malt, will it all come in the same bag?
You can let us know whether you want your malt combined into a single bag when you checkout under "Malt Preferences". The default will set to combining in a single bag, if you wish it not to be then unselect this option.
I've been given a gift card, how do I redeem it?
When you checkout, enter your gift card number into the relevant box in the payment area and that amount will deduct from your total
Other Questions
Do you sell online?
Yes - we ship NZ-wide. Most products are in stock. Back-order items are clearly noted on the product page.
What payment options are available?
Cash / card on pick up for pick ups, credit cards, phone wallet payments and buy-now-pay-later via Afterpay and Zip.
Do you have a newsletter?
Yes - sent once a month with new products, events, and competitions. Subscribe via our website or when you checkout.